Privacy Policy – jl96com Philippines Betting Platform

This Privacy Policy applies to jl96com, the online betting and casino platform available at jl96com.app. It governs how we handle personal data collected from members, prospective members, and visitors based in the Philippines. By creating an account or using the jl96com platform, you acknowledge that you have read this policy and understand how your information is handled.

jl96com is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We treat your personal data as something worth protecting, not just a legal box to check.

jl96com collects personal data that is necessary to operate the platform, verify your identity, process transactions, and comply with our regulatory obligations. We only collect what we genuinely need — not everything we could technically gather.

Registration and Account Data

When you create a jl96com account, we collect your full name, date of birth, nationality, email address, mobile number, and a username and password of your choice. This information is used to set up and manage your account and to confirm that you meet our eligibility requirements.

Identity Verification Data

To comply with anti-money laundering (AML) requirements and confirm that you are at least 21 years old, jl96com may ask for a government-issued ID such as a Philippine passport, SSS card, UMID, driver's licence, or national ID. We may also request a selfie or proof of address such as a utility bill or bank statement with your name and current address.

Financial and Transaction Data

When you deposit or withdraw funds, jl96com collects details of the payment method used — such as your GCash number, Maya account name, or bank account name — as well as the amounts and timestamps of each transaction. We do not store full card numbers or wallet PINs.

Usage and Technical Data

We automatically collect data about how you use jl96com, including your IP address, device type, browser, operating system, session times, pages visited, bets placed, and features accessed. This data helps us maintain platform performance, detect suspicious activity, and improve the member experience.

Communications Data

If you contact jl96com customer support, we keep a record of those interactions — including chat transcripts and emails — for quality assurance, training, and dispute resolution purposes.

jl96com uses your personal data for the following purposes only:

• Account management — creating, maintaining, and securing your jl96com account
• Identity and age verification — confirming you meet eligibility requirements under Philippine gaming regulations
• Transaction processing — handling deposits, withdrawals, and bonus credits in Philippine Peso
• Regulatory compliance — meeting AML, know-your-customer (KYC), and other legal requirements applicable in the Philippines
• Customer support — resolving queries, complaints, and account issues raised by members
• Platform security — detecting and preventing fraud, bonus abuse, multiple accounts, and other prohibited activities
• Service improvement — understanding how members use jl96com so we can improve product features and fix problems
• Marketing communications — sending promotions, offers, and jl96com news, but only where you have opted in to receive them
• Responsible gaming — monitoring account behaviour for signs of problem gambling and applying relevant tools or restrictions where needed

Under the Data Privacy Act of 2012, jl96com processes your personal data on one or more of the following legal grounds:

• Contract performance — processing is necessary to provide the jl96com service you have signed up for, including account management and transaction processing.
• Legal obligation — certain processing is required to comply with Philippine gaming regulations, AML laws, and NPC requirements.
• Legitimate interests — processing for fraud prevention, platform security, service improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent — for marketing communications and any non-essential cookies, we rely on your consent, which you can withdraw at any time.

jl96com does not sell your personal information to any third party. We may share your data with third parties only in the following strictly limited circumstances:

Payment Processors

To process deposits and withdrawals, jl96com shares relevant account and transaction details with licensed Philippine payment service providers — such as GCash, Maya, and banking partners — that handle transactions on our behalf. These providers operate under their own privacy policies and are required to protect your data.

Identity Verification Providers

jl96com uses regulated third-party KYC and identity verification services to check identity documents and verify member ages. These providers are bound by contractual data protection obligations consistent with Philippine law.

Regulatory and Legal Authorities

We may be required by Philippine law, court order, or regulatory directive to disclose personal data to the NPC, PAGCOR, AMLC, or other competent authorities. In such cases, jl96com will disclose only what is legally required and will notify you where permitted to do so.

Service Providers

jl96com works with technology and infrastructure partners — such as cloud hosting, customer support software, and analytics providers — who process data on our behalf under strict contractual controls. They cannot use your data for any purpose other than those we specify.

jl96com uses cookies and similar technologies to make the platform work properly and to understand how members use it. Here is a plain-language breakdown of the types we use:

Essential Cookies

These are required for jl96com to function. They handle session management, keep you logged in, and ensure pages load correctly. Without them, the platform cannot work. No consent is required for essential cookies.

Functional Cookies

These remember your preferences — such as your chosen language or sport category — so you don't have to set them again every time you visit jl96com.

Analytics Cookies

jl96com uses analytics cookies to understand aggregate usage patterns — which pages are most visited, how long sessions last, and where errors occur. This data is used to improve the platform. Analytics cookies are only placed with your consent.

Managing Cookies

You can control or delete cookies through your browser settings at any time. Blocking essential cookies may affect your ability to use jl96com properly. Changing cookie preferences does not affect previously placed cookies unless you also clear your browser's stored data.

jl96com keeps your personal data for as long as your account is active and for a reasonable period after. Specific retention periods are determined by the purpose of the data and applicable legal requirements:

• Account and transaction records — retained for a minimum of five years following account closure to comply with AML and gaming regulatory requirements.
• Identity verification documents — retained for five years from the date of verification or account closure, whichever is later.
• Customer support records — retained for three years from the last interaction or until any related dispute is resolved.
• Marketing data — retained only while you remain opted in; deleted or anonymised within 90 days of an opt-out request.
• Usage and technical logs — retained for 12 months for security and performance purposes, then anonymised or deleted.

When retention periods expire, jl96com deletes or anonymises the relevant data securely, ensuring it can no longer be associated with you.

jl96com applies technical and organisational security measures designed to protect personal data against unauthorised access, loss, or misuse. These include:

No system is completely immune to attack. You also play a role in keeping your account safe — use a strong, unique password for jl96com, never share your login details, and contact us immediately if you suspect your account has been compromised.

Under the Data Privacy Act of 2012, jl96com members in the Philippines have the following rights regarding their personal data. You can exercise any of these rights by contacting our Data Protection Officer at support@jl96com.app.

jl96com will respond to data rights requests within 15 business days. Where requests are complex or numerous, we may extend this to 30 business days with prior notice. Identity verification may be required before we can process your request. We do not charge a fee for reasonable requests.

If you are not satisfied with how jl96com handles your personal data, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC).

jl96com is strictly for adults aged 21 years and above, consistent with Philippine gaming regulations. We do not knowingly collect personal data from anyone under 21. If you believe a minor has registered on jl96com using false information, please contact us immediately at support@jl96com.app.

Where jl96com identifies that a minor has created an account, we will close the account, void any associated bets or bonuses, and delete the personal data collected, retaining only the minimum required to prevent re-registration by the same individual.

jl96com may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When material changes are made, we will post a notice on the platform and, where appropriate, send a notification to your registered email or mobile number.

The "Last updated" date at the top of this page always shows when the most recent version was published. We recommend checking back periodically. Continued use of jl96com after the effective date of a revised policy means you accept the updated terms.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your personal data has been handled, please contact the jl96com Data Protection Officer:

We aim to respond to all privacy-related enquiries within five business days. For formal data rights requests, the 15-business-day response window applies as described in Section 9.